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Forgot password

Ask a question grey - Last answered on Nov 25, 2016 at 06:00 PM by Ambucias
hello,
i forgot my password and lost my phone number how do i retrieve them?
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Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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