Laptop shutdowns when the charger is unplugged

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Jil - Updated by Jil on 21/02/17 at 12:03 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 21, 2017 at 04:52 AM
Hello, I have this HP laptop for about 1-2 years old. I used it one week ago and after I used, it suddenly shutdowns because the battery is empty and there's no electricity that time. 1 week passed and i remember to charge it but when i accidentally, pull out the charger from my laptop, it suddenly shutdowns. Why? And it won't turn on without the charger plugged in and says 0% battery (plugged in, not charging) what should i do?

Please give me solution asap. Thanks!



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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Feb 21, 2017 at 04:52 AM
Hello

I believe it's time for you to have a battery replacement.

Regards
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