When Turning on my laptop the screen is black

Harryc461 - Oct 2, 2017 at 01:29 PM - Latest reply: Ambucias 52540 Posts Monday February 1, 2010Registration dateModeratorStatus June 19, 2018 Last seen
- Oct 2, 2017 at 06:16 PM
Hello,
I have a hp pavilion laptop that when I turn on it instantly goes to a back lit screen that just dark. If I press F11 to do a recovery it just shows a prompt in the bottom left corner that says “F11. . . System recovery” and then after this it can be rest to just a blank screen again with “ctrl + alt + del”. Is anyone else experiencing this? Or have an answer to it as I need it for uni?


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Ambucias 52540 Posts Monday February 1, 2010Registration dateModeratorStatus June 19, 2018 Last seen - Oct 2, 2017 at 05:32 PM
0
Thank you
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Unfortunately this did not work, and I’ve tried it multiple times with different combinations, thank you though
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Ambucias 52540 Posts Monday February 1, 2010Registration dateModeratorStatus June 19, 2018 Last seen - Oct 2, 2017 at 06:16 PM
0
Thank you
Will it boot in safe mode?

Do you have a recovery disk?

What is your operating system ?

If you turn on the computer and repeatedly press the F11 key, about once every second, your Recovery Manager should open.


Under I need help immediately, click System Recovery.
When System Recovery prompts you to back up your files, select a backup option.

If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files, and then click Next. Continue to the next step.
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