Don't have access to phone number to reset password

Padmarao Saggurthi - Oct 8, 2017 at 03:04 PM - Latest reply: Ambucias 52528 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen
- Oct 8, 2017 at 04:30 PM
Hello,

I entered my mail ofter pass word type secret code send to my mobile number. I don't have my number. How can we do solve

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Ambucias 52528 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen - Oct 8, 2017 at 04:30 PM
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Thank you
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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