How to correct corrupted jpg and mp4 files?

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BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Updated on Oct 11, 2017 at 03:44 PM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Jan 19, 2018 at 08:32 AM
Hi all,

Does anyone know of a good bit of kit that can mend corrupt .jpg and .mp4 files? I have a few that seem empty, but I know they did work once. Failing that does anyone know how to open the files so I can read the header info and everything else and try changing a few things to get the pictures back? I assume data is in the file as it is taking up space

I really appreciate thank you messages as a payment for solving issues   :o)
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 11, 2017 at 04:36 PM
Hi there you old goat! How are you?

A folder may seem to be empty but never a file.

Corrupted files can rarely be mended, especially .jpeg and MP.3

Where are those files stored, on your computer or on a remote device?

What happens when you try to open them?

Check the file properties and tell us what it says.

Cheers
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 149
Jan 19, 2018 at 08:32 AM
Sorry Ambucias, I have not logged in for such a long time.

when trying to open the file (which was stored on a dongle bur has been copied to my PC) the states that the file (yes file) appears to be empty.

This is an old issue and not worth bothering with now - I have given up on it.