This account isn’t eligible for this process

Closed
Posts
3
Registration date
Saturday October 14, 2017
Status
Member
Last seen
October 15, 2017
-
Posts
1
Registration date
Saturday February 10, 2018
Status
Member
Last seen
February 10, 2018
-
I went to log into Facebook account and a box popped up saying

This account isn’t eligible for this process

Security check

To confirm your identity, we sent a confirmation code to

I’m having trouble with this step( no help)

Continue (no help)

Please help. I don’t know how to get back into my account

I tried to do an appeal but it say my account was active

3 replies

Posts
1
Registration date
Saturday February 10, 2018
Status
Member
Last seen
February 10, 2018

I have the same issue.. The codes they send you do not work and then you get another message saying you have requested too many codes.. It is a never ending loop of BS and no one seems to know the answer on how to fix this issue. I have been dealing with this for 3 weeks now... I had this account for over 10 years and 46K followers.. This is so pathetic!
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,362
Hi

Facebook sent you a reset code. Follow the instructions given to you by Facebook, it was either emailed or sms to you.
Posts
3
Registration date
Saturday October 14, 2017
Status
Member
Last seen
October 15, 2017

It doesn’t have any instructions it said send text to
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,362
Use the confirmation code as your password.