This account isn’t eligible for this process

Closed
Missamanda1991 Posts 3 Registration date Saturday October 14, 2017 Status Member Last seen October 15, 2017 - Updated on Oct 16, 2017 at 04:15 AM
imDanielle2 Posts 1 Registration date Saturday February 10, 2018 Status Member Last seen February 10, 2018 - Feb 10, 2018 at 01:49 PM
I went to log into Facebook account and a box popped up saying

This account isn’t eligible for this process

Security check

To confirm your identity, we sent a confirmation code to

I’m having trouble with this step( no help)

Continue (no help)

Please help. I don’t know how to get back into my account

I tried to do an appeal but it say my account was active

3 responses

imDanielle2 Posts 1 Registration date Saturday February 10, 2018 Status Member Last seen February 10, 2018
Feb 10, 2018 at 01:49 PM
I have the same issue.. The codes they send you do not work and then you get another message saying you have requested too many codes.. It is a never ending loop of BS and no one seems to know the answer on how to fix this issue. I have been dealing with this for 3 weeks now... I had this account for over 10 years and 46K followers.. This is so pathetic!
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 15, 2017 at 04:38 AM
Hi

Facebook sent you a reset code. Follow the instructions given to you by Facebook, it was either emailed or sms to you.
Missamanda1991 Posts 3 Registration date Saturday October 14, 2017 Status Member Last seen October 15, 2017 2
Oct 15, 2017 at 11:14 PM
It doesn’t have any instructions it said send text to
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 16, 2017 at 04:17 AM
Use the confirmation code as your password.