Can't access my Facebook account

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Apokhrel - Updated on Oct 18, 2017 at 01:37 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 18, 2017 at 04:53 AM
Hello,


I can't access my facebook account due to identify not confirmed. I have sent my driver licence but no answer as yet to resolve
Please share your thoughts.

Plz tell me how to get touch with facebook help centre by email

Thanks






1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Oct 18, 2017 at 04:53 AM
Hello
You must cultivate your patience and wait, wait and wait. Among the millions of accounts, there are tens of thousands of people living the same situation as you. When you submitted your documents you were the last among the tens of thousands. Facebook has to examine every one of them. You must wait your turn and it may take several weeks.

Facebook does not have a help mail centre, they would not be able to handle the hundred of thousands of emails they would receive daily.
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