Comodo firewall interface not allowing me to disable it

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budgiefriend - Oct 21, 2017 at 05:53 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 21, 2017 at 06:08 PM
For a few months, I have had the problem of not being able to disable my Comodo Firewall at all when I want to download a programme that it might prevent installation of. I can click on the dashboard and select it to disable, but it has a rather strange looking reaction when I do that, hard to describe, just sort of blacking out part of the dashboard temporarily and then it gives a popup asking how long I want to disable it. When I attempt to select one of the options, or even just click the button to go ahead with the default option, it will do nothing at all. Is there a way around this other than to remove it altogether and start with a new download of the firewall? I don't even know if that would work since it won't shut down at all and always comes on when I start windows 7.Please note, I am not extremely tech-minded, so would appreciate it if any explanation were simple and stepwise. I would really appreciate some help with this. Thanks.
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Oct 21, 2017 at 06:08 PM
Hi Budgie,

Did you ever think of contacting Comodo for support, especially if you paid for it.

Here is how to contact them:

https://www.comodo.com/support/comodo-support.php?track=9024#_ga=2.4621555.1582610780.1508623384-1721430259.1508623384

You may want to consider that what you wish to download might be malicious.
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