3 browsers not working [Solved]

Killencer - Nov 2, 2017 at 06:13 AM - Latest reply: Ambucias 53303 Posts Monday February 1, 2010Registration dateModeratorStatus July 21, 2018 Last seen
- Nov 2, 2017 at 04:16 PM
Hello,
My browser is not working from google chrome to Firefox to internet explorer. I don't know what happen but google chrome appears "Aw, Snap!" at every page even settings and other. Firefox appear "The exception Breakpoint A breakpoint has been reached. (0x80000003) occurred in the application at location 0xdc83dfdd. Click on OK to terminate the program". And internet explorer keeps on appear the not responding window many many time. If you guys have any idea, please help. Thank you. I have no browser to access to the internet.


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Ambucias 53303 Posts Monday February 1, 2010Registration dateModeratorStatus July 21, 2018 Last seen - Nov 2, 2017 at 07:06 AM
1
Thank you
Hi

What is your operating system?

Thank you, Ambucias 1

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Thank you
Windows 7
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Ambucias 53303 Posts Monday February 1, 2010Registration dateModeratorStatus July 21, 2018 Last seen - Nov 2, 2017 at 07:35 AM
0
Thank you
Seems that you have a software incompatibility issue.

Try to clean boot to boot with minimal drivers.

Follow the instructions in this link, it will show you:

1. how to clean boot

2. determine what is causing the problem

3. troubleshoot the issue

4. Start normally after clean boot troubleshooting

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Good luck
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Thank you
Oh my! It worked! Thank you very much! Took me so long to look for solution but you helped me solved it!! Thank you!!
Ambucias 53303 Posts Monday February 1, 2010Registration dateModeratorStatus July 21, 2018 Last seen - Nov 2, 2017 at 04:16 PM
You are most welcome and thank you for your feedback.
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