Previous Topic Next Topic

3 browsers not working

Solved/Closed
Killencer - Updated on Nov 2, 2017 at 04:15 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Nov 2, 2017 at 04:16 PM
Hello,
My browser is not working from google chrome to Firefox to internet explorer. I don't know what happen but google chrome appears "Aw, Snap!" at every page even settings and other. Firefox appear "The exception Breakpoint A breakpoint has been reached. (0x80000003) occurred in the application at location 0xdc83dfdd. Click on OK to terminate the program". And internet explorer keeps on appear the not responding window many many time. If you guys have any idea, please help. Thank you. I have no browser to access to the internet.


Related:

4 replies

Answer 1 / 4
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,232
Nov 2, 2017 at 07:06 AM
Hi

What is your operating system?
1
Answer 2 / 4
Killencer
Nov 2, 2017 at 07:19 AM
Windows 7
0
Answer 3 / 4
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,232
Nov 2, 2017 at 07:35 AM
Seems that you have a software incompatibility issue.

Try to clean boot to boot with minimal drivers.

Follow the instructions in this link, it will show you:

1. how to clean boot

2. determine what is causing the problem

3. troubleshoot the issue

4. Start normally after clean boot troubleshooting

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Good luck
0
Answer 4 / 4
Killencer
Nov 2, 2017 at 09:44 AM
Oh my! It worked! Thank you very much! Took me so long to look for solution but you helped me solved it!! Thank you!!
0
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,232
Nov 2, 2017 at 04:16 PM
You are most welcome and thank you for your feedback.
0