I've Windows 7 viena with service pack 3 installed and my problem is Whenever i press Shutdown option. It Juz restarts never Turn off. So have to hard turn off. Can any one suggest me how to solve it. i tried shutdown command, Task manager. So all answers are welcome. Plz help me to solveit
disable the Automatic Restart option.
right-click on My Computer and select Properties
click on Advanced tab and click on settings under the Startup and Recovery.
then uncheck the Automatic Restart option, click ok.
you may try this link as well to get more details and other options from Microsoft: