Unable to shutdown

Closed
guru - 31 May 2009 à 06:04
chira852 Posts 2 Registration date Thursday 30 April 2009 Status Member Last seen 11 June 2009 - 31 May 2009 à 07:16
Hello,

I've Windows 7 viena with service pack 3 installed and my problem is Whenever i press Shutdown option. It Juz restarts never Turn off. So have to hard turn off. Can any one suggest me how to solve it. i tried shutdown command, Task manager. So all answers are welcome. Plz help me to solveit

1 response

chira852 Posts 2 Registration date Thursday 30 April 2009 Status Member Last seen 11 June 2009
31 May 2009 à 07:16
hi,
disable the Automatic Restart option.
right-click on My Computer and select Properties
click on Advanced tab and click on settings under the Startup and Recovery.
then uncheck the Automatic Restart option, click ok.
you may try this link as well to get more details and other options from Microsoft:
https://support.microsoft.com/en-us/help/320299