Need help getting active key for yahoo

Jacqueline Howard - Nov 9, 2017 at 05:22 PM - Latest reply: Ambucias 53976 Posts Monday February 1, 2010Registration dateModeratorStatus August 16, 2018 Last seen
- Nov 9, 2017 at 05:42 PM
Hello,


I no longer have the phone number attached to the account and can't recive the active key... Please help
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Ambucias 53976 Posts Monday February 1, 2010Registration dateModeratorStatus August 16, 2018 Last seen - Nov 9, 2017 at 05:32 PM
0
Thank you
Hi Jacqueline,

When you created the account, did you register an alternate recovery email address or phone number to which you have access to receive a reset code?
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Jacqueline Howard - Nov 9, 2017 at 05:39 PM
0
Thank you
No
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Ambucias 53976 Posts Monday February 1, 2010Registration dateModeratorStatus August 16, 2018 Last seen - Nov 9, 2017 at 05:42 PM
0
Thank you
Dear Jacqueline,

Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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