Need help getting active key for yahoo

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Posts
47366
Registration date
Monday February 1, 2010
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September 1, 2021
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Hello,


I no longer have the phone number attached to the account and can't recive the active key... Please help

3 replies

Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,362
Hi Jacqueline,

When you created the account, did you register an alternate recovery email address or phone number to which you have access to receive a reset code?
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,362
Dear Jacqueline,

Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry