Login asking for my old mobile number

shamini - Nov 12, 2017 at 11:31 PM - Latest reply: Ambucias 53206 Posts Monday February 1, 2010Registration dateModeratorStatus July 16, 2018 Last seen
- Nov 13, 2017 at 05:28 AM
Hello,

i have my yahoo ID and password but when i want to login its asking for my old mobile number n verify . even i tried forget password option still asking for my mobile number so they can send text... but i don't own the number now... can some one help me?
(hw to change my new mobile number).


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Ambucias 53206 Posts Monday February 1, 2010Registration dateModeratorStatus July 16, 2018 Last seen - Nov 13, 2017 at 05:28 AM
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Thank you
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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