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Recover my account

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jdamba - Updated on Dec 14, 2017 at 01:58 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 15, 2017 at 04:23 PM
Hello, I know my email ***@*** but I didn't have the phone number and alternative email to recover my email address please help me to return back my email .



3 responses

Answer 1 / 3
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Dec 14, 2017 at 05:16 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Answer 2 / 3
jdamba
Updated on Dec 14, 2017 at 05:14 PM
I try to recover my email address but I didn't get please the phone number which the HOTMAIL is supposed to send the activation code I don't receive it and this the phone number +256********
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Dec 14, 2017 at 05:15 PM
Was the number registered when you created the account?

Hotmail is no longer supported you must go through Account live:

https://account.live.com/password/reset
0
Answer 3 / 3
jdamba
Dec 15, 2017 at 04:15 PM
Yes line was registered in my names of Damba James
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Dec 15, 2017 at 04:23 PM
Hotmail is no longer supported you must go through Account live:

https://account.live.com/password/reset
0

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