I can not login my Google or Gmail account

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APRILLE Michelle PLOWMAN - Updated on Dec 20, 2017 at 05:42 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 20, 2017 at 05:53 PM
I have done all there is that I know of to get into this account ***@*** says it can't be verified by I don't have access to the recovery phone and Recovery password I have forgotten please help

2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 20, 2017 at 05:45 PM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Faulknergurl Posts 1 Registration date Wednesday December 20, 2017 Status Member Last seen December 20, 2017
Dec 20, 2017 at 05:49 PM
I'm using the same phone but changed my carrier and it changed my phone number. Would having the same phone help at all
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 20, 2017 at 05:53 PM
Hi

It has to be the very same coordinates as when the account was created.

The account should have been updated before the change.

Sorry