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I can not login my Google or Gmail account

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APRILLE Michelle PLOWMAN - Updated on Dec 20, 2017 at 05:42 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Dec 20, 2017 at 05:53 PM
I have done all there is that I know of to get into this account ***@*** says it can't be verified by I don't have access to the recovery phone and Recovery password I have forgotten please help

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Answer 1 / 2
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,237
Dec 20, 2017 at 05:45 PM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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Faulknergurl Posts 1 Registration date Wednesday December 20, 2017 Status Member Last seen December 20, 2017
Dec 20, 2017 at 05:49 PM
I'm using the same phone but changed my carrier and it changed my phone number. Would having the same phone help at all
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Answer 2 / 2
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,237
Dec 20, 2017 at 05:53 PM
Hi

It has to be the very same coordinates as when the account was created.

The account should have been updated before the change.

Sorry
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