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I can not login my Google or Gmail account

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APRILLE Michelle PLOWMAN - Updated on Dec 20, 2017 at 05:42 PM
Ambucias
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 - Dec 20, 2017 at 05:53 PM
I have done all there is that I know of to get into this account ***@*** says it can't be verified by I don't have access to the recovery phone and Recovery password I have forgotten please help
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Ambucias
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Dec 20, 2017 at 05:45 PM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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Faulknergurl
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Dec 20, 2017 at 05:49 PM
I'm using the same phone but changed my carrier and it changed my phone number. Would having the same phone help at all
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Answer 2 / 2
Ambucias
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Dec 20, 2017 at 05:53 PM
Hi

It has to be the very same coordinates as when the account was created.

The account should have been updated before the change.

Sorry
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