I can't recover my Gmail accounts

Closed
Report
-
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
I can't recover either of my Gmail accounts. I don't have the same phone number and each one of the recovery emails was each others. They hold so many things that I really need. My name is Lucas Gardner. My wife passed away in April and all of our pictures and memories are tied to them. She created the passwords most of the time. I don't know what to do?

1 reply

Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,362
Hi Lucas,

When you created the account, did you register alternate recovery email address or phone number to which you have access to receive a reset code?

When is the last time you successfully accessed your accounts?
-1

Yes. The phone number I don't have anymore and there are two email accounts that are locked. They are the recovery email for each other. The last time I had access to them was July
0
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,362 > Lucas Gardner
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
-1

There has to be. It has photos of my late wife in it. I know the recovery emails I just can't get in them. I remember old passwords. My name, personal emails to me I can name, pictures of me, my you tube history. Some way you could verify it's me.
1
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,362 > Lucas Gardner
Here is how to recover your password, (click this link)
https://ccm.net/faq/9225-how-to-recover-gmail-account


Best regards
-1