Can't recall my password and my recover phone number has changed
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Zack Arnold
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Updated on Jan 9, 2018 at 02:59 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 9, 2018 at 05:37 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 9, 2018 at 05:37 AM
Hello,
I have forgotten my password and the phone number that they would send a recovery message to I no longer have access to. How can I reset my password.
I have forgotten my password and the phone number that they would send a recovery message to I no longer have access to. How can I reset my password.
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1 response
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
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Moderator
Last seen
February 15, 2023
11,166
Jan 9, 2018 at 05:37 AM
Jan 9, 2018 at 05:37 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
