Can't recall my password and my recover phone number has changed

Zack Arnold - Jan 8, 2018 at 08:47 PM - Latest reply: Ambucias 51147 Posts Monday February 1, 2010Registration dateModeratorStatus April 23, 2018 Last seen
- Jan 9, 2018 at 05:37 AM
Hello,
I have forgotten my password and the phone number that they would send a recovery message to I no longer have access to. How can I reset my password.


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Ambucias 51147 Posts Monday February 1, 2010Registration dateModeratorStatus April 23, 2018 Last seen - Jan 9, 2018 at 05:37 AM
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Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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