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Unable to confirm my identity on Facebook

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deashpak - 13 Feb 2018 à 09:16
deashpak Posts 1 Registration date Tuesday 13 February 2018 Status Member Last seen 13 February 2018 - 13 Feb 2018 à 18:50
Hello, I really need help! For weeks now I can´t access my facebook account. After redefining my password they blocked my account, and to unlock it says I must verify my identity and change the password.

The next step, however, says only this: «Identity Not Confirmed. We currently can't verify your identity. Please try again later.»

So I can't do anything else! Did this already happen to anyone? I've contacted Facebook but they don't respond! It's been giving me this answer for weeks, so frustrating!

1 response

Réponse 1 / 1
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
13 Feb 2018 à 16:42
Check you email, Facebook must have written to you.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > deashpak
13 Feb 2018 à 18:09
I trust that you have checked your spam folder?

Is you page presently online for everyone to see or is it disabled?
deashpak
13 Feb 2018 à 18:18
Yes, I checked my junk and spam folder, nothing from Facebook.
Not sure who can see my page. This is the first time I'm posting in here. I saw a treat on this same issue subjected, but I did not found the solution. Appreciate any help.

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