PC ran into a problem and needs to restart [Closed]

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19674
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Wednesday October 8, 2008
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June 15, 2019
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When my dell 15 Inspiron 3000 series (less than 2 months old) is switched on, the following message comes up:
Your pc ran into a problem and needs to restart. We're just collecting error info and then we will restart for you. It goes on and on and on and on.

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Posts
19674
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
6,386
did you press and hold down the power button until the laptop shut down and then restarted it?