PC ran into a problem and needs to restart [Closed]

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PC ran into a problem and needs to restart [Closed]

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AnnaSawyer - Updated on Feb 18, 2018 at 06:26 PM
xpcman

Posts: 19532
Registration date: Wednesday October 8, 2008
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Last seen: June 15, 2019

- Feb 18, 2018 at 08:29 PM

When my dell 15 Inspiron 3000 series (less than 2 months old) is switched on, the following message comes up:
Your pc ran into a problem and needs to restart. We're just collecting error info and then we will restart for you. It goes on and on and on and on.

Your pc ran into a problem and needs to restart
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xpcman · Answer 1 · 2018-02-18T20:29:17-0500

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xpcman

Posts: 19532
Registration date: Wednesday October 8, 2008
Status: Contributor
Last seen: June 15, 2019

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Feb 18, 2018 at 08:29 PM

did you press and hold down the power button until the laptop shut down and then restarted it?

PC ran into a problem and needs to restart [Closed]

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