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Dell Inspiron 15 3537 blank screen [Solved]

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Hello,
I started my laptop in morning and when I pressed power key to start laptop ,laptop started but after Dell logo screen gone blank and fan was also rotating but laptop didn't start. What should I do? Please help.thank you in advance


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Report Respond to Ambucias
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Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Report Respond to Shubhamkarwa
Shubhamkarwa
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Windows 10.this problem was happened in past but at that time it was solved by the process you have told me first but not now.
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Ambucias
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 > Shubhamkarwa
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Use the Shift + Restart combination.

Restart with the power button while keeping the Shift key pressed.

Hopefully you will get a signal and Windows 10 will reboot and asks you to select an option. Choose Troubleshoot.

Then, on the Troubleshoot screen, select Advanced options.

On the Advanced options screen, choose Startup Settings.

Windows 10 says that you can restart your device to change advanced boot options, including enabling Safe Mode. Press Restart.

o enable Safe Mode press the 4 or the F4 key on your keyboard, to enable “Safe Mode with Networking,” press 5 or F5, and to enable “Safe Mode with Command Prompt” press either 6 or F6.

Choose F4

If you cannot boot in safe mode, there are no other recourse than taking your machine to a repair shop as I suspect it could be a hard disk failure.

Good luck and let me know
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Shubhamkarwa
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Dell support said that ny hard drive has failed and it should be replaced so can you suggest company which has good hard drive
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Ambucias
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 > Shubhamkarwa
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I don't know
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Shubhamkarwa
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Solved thanks for help
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Report Respond to xpcman
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Thank you
dell can ship you a hard drive that is already loaded with a copy of Windows. That might save you money in the long run.

Good Luck
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