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Connected to internet but can't browse

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Mctile Posts 1 Registration date Thursday March 1, 2018 Status Member Last seen March 1, 2018 - Updated on Mar 2, 2018 at 04:11 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Mar 2, 2018 at 04:11 AM
I cannot download pages on the web browsers Firefox Explorer Chrome I believe I have a virus rootkit I cannot download updates I cannot run my scan AVG scan because I cannot connect to the internet I'm sort of dead in the water and I don't know what to do

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Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Mar 2, 2018 at 04:11 AM
1. Click Start
2. Click Run
3. Type cmd
4. Click Ok
5. In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
6. Hit Enter Key
7. Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.
8. Click Start
9. Click Run
10. Type cmd
11. Click Ok
12. In Black Command Box Type: netsh winsock reset
13. Hit Enter Key
14. Restart Computer

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