Locked out of Facebook

misshml 5 Posts Monday March 26, 2018Registration date March 26, 2018 Last seen - Mar 26, 2018 at 05:01 AM - Latest reply: misshml 5 Posts Monday March 26, 2018Registration date March 26, 2018 Last seen
- Mar 26, 2018 at 06:44 AM
I have been locked out of facebook and really need to get back in as it is a BUSINESS account! ]

A message is showing up:

We'll take a look at the documents you submitted and get back to you. If we need more help with confirming your name, we'll contact you for additional documentation.

I have sent documents off to prove our businesses identity however nothing has happened in over 4 days!

Does anyone know how to solve this?

Thank you
See more 

Your reply

8 replies

Ambucias 51727 Posts Monday February 1, 2010Registration dateModeratorStatus May 21, 2018 Last seen - Mar 26, 2018 at 05:06 AM
0
Helpful
You must cultivate your patience and wait, wait and wait. Among the two billions accounts, there are tens of thousands of people living the same situation as you. When you submitted your document you were the last among the tens of thousands. Facebook has to examine every one of them. You must wait your turn and it may take several weeks.

If you created a personal account to do business, no doubt that your account will remain blocked.
misshml 5 Posts Monday March 26, 2018Registration date March 26, 2018 Last seen - Mar 26, 2018 at 06:07 AM
Our account is a business account not a personal account, please see first question regarding this.

I am being pushed excessively by my manager who wants this sorted 'yesterday' therefore I am just doing all I possibly can to sort this keep him happy.
Ambucias 51727 Posts Monday February 1, 2010Registration dateModeratorStatus May 21, 2018 Last seen > misshml 5 Posts Monday March 26, 2018Registration date March 26, 2018 Last seen - Mar 26, 2018 at 06:13 AM
Those managers...they are all the same, asking for miracles...pressure, pressure, stress, stress stress, never happy. Tell him to relax with a nice cup of tea with crumpets.

Can you tell me the page's url?
misshml 5 Posts Monday March 26, 2018Registration date March 26, 2018 Last seen - Mar 26, 2018 at 06:15 AM
If only it was that simple!

www.facebook.com/hashtagteamgfs
Ambucias 51727 Posts Monday February 1, 2010Registration dateModeratorStatus May 21, 2018 Last seen > misshml 5 Posts Monday March 26, 2018Registration date March 26, 2018 Last seen - Mar 26, 2018 at 06:31 AM
Thanks for the link. GFS has very nice quality ridding equipment. At least your page is online.

Here are a few links which you may wish to explore:

https://www.facebook.com/business/help/community/question/?id=10154032726876936

https://www.facebook.com/business/resources/?ref=u2u

Facebook is definitely difficult to reach and there is no direct contact.

Good luck, Cheer-up and God save the Queen.
misshml 5 Posts Monday March 26, 2018Registration date March 26, 2018 Last seen - Mar 26, 2018 at 06:44 AM
Thank you!
Respond to Ambucias