Computer applications aren't working

devanshu - May 22, 2018 at 08:55 AM - Latest reply: Ambucias 55801 Posts Monday February 1, 2010Registration dateModeratorStatus November 2, 2018 Last seen
- May 22, 2018 at 04:33 PM
hello,
i have an old pc with win 7 installed on it.
i also have latest iobit advanced sys. care
still my pc work slow.

not even a single app from desktop work.
what should i do.
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Ambucias 55801 Posts Monday February 1, 2010Registration dateModeratorStatus November 2, 2018 Last seen - May 22, 2018 at 04:33 PM
0
Thank you
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.

1. Open this link and download ZHPDiag :
http://www.nicolascoolman.fr/download/zhpdiag/
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista, Win 7, 8 and 10 users, click right to ensure you run with admin right)

4. Double click on the short cut ZHPDiag on your Destktop.

5 Click on scan
Wait for the tool to finished (maybe a long time)

6. Close ZHPDiag.

7. To transmit the report, click on this link :

http://www.tinyupload.com/index.php

8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

9. Copy the url link obtained from tinyupload and paste it here in your reply.

Ambucias
CCM Moderator and Virus/Security Contributor
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