Can No longer log in to my hotmail account.

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1
Registration date
Sunday June 3, 2018
Last seen
June 3, 2018
- - Latest reply: Ambucias
Posts
50325
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
- Jun 3, 2018 at 06:36 PM
When I try to log on to my hotmail account I am getting the following error in Chrome.

Nous avons rencontré un problème
Désolé... Nous ne pouvons pas accéder à cette information pour l’instant. Merci de réessayer plus tard.
cId: DC1A46576D9447C79D013A1B1A7DC924
app: Mail
st: 500
reqid: undefined
wsver: undefined
efe: undefined
ebe: undefined
et: ClientError
esrc: Bootstrap
err: TypeError: Cannot read property 'bootstrapMailModule' of undefined
estack: TypeError: Cannot read property 'bootstrapMailModule' of undefined
at runBootstrap (https://outlook.live.com/mail/?bO=2%3A232%3A40%29
at https://outlook.live.com/mail/?bO=2%3A246%3A9
ts: 03/06/2018 21:24:15
Moins de détails...


What can I do? Please help.

Bat
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1 reply

Posts
50325
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
0
Thank you
Hi

Strange that you should get a message in French while you are in the USA.

If you created the account in the USA and that you are logging in from the device you usually login with, I suggest you try again later. The links you have given, do take me to a French url

Be aware that Chrome has and has had a lot of bugs. Perhaps if you try to connect through another browser such as Firefox.

Good luck
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