Password is not being excepting on mobile device

Closed
sherrisnider70 - Aug 6, 2018 at 10:22 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 7, 2018 at 04:57 PM
I can log in on desk top for gmail but on my mobile device it wont take password. I need to activate my phone but can not due to that
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4 responses

Blocked Profile
Aug 6, 2018 at 04:43 PM
What error is displayed when you attempt on the phone?
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sherrisnider70
Aug 6, 2018 at 05:16 PM
It says wrong password
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Blocked Profile
Aug 6, 2018 at 05:23 PM
If you are pointing to the same account, and it says wrong password, the password is wrong. It is that simple.

Log into the account, and change the password to something simple, on the desktop. Now try with the phone. IF it works, then change to a more complex password, and change the phone to match.

Simple!
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sherrisnider70
Aug 6, 2018 at 05:41 PM
Wished it were that SIMPLE!!!! Password has been changed several times and it still will NOT except it. I had to factory reset my phone and to activate it I have to use my gmail acct which will not let me!!!!!
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Blocked Profile
Aug 6, 2018 at 05:44 PM
OK, so you need to AUTHORIZE that device in your account. Log into the account, and search for a device access listing. Clear the OLD phone.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Aug 6, 2018 at 05:58 PM
Using your pc In Gmail go to Settings and then select accounts and scroll down to Change Account Settings. Go to Change password recovery options in the 'Change account settings' section.
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sherrisnider70
Aug 7, 2018 at 09:10 AM
I do not see where to change account setting on my PC under my google account.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169 > sherrisnider70
Aug 7, 2018 at 04:57 PM
Click on the gear, top right corner
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