I had a bad accident in 2012, prior to that had a 2nd account log in, for my Newborn Photography. I've been unable to log in as I didn't know the password, have got round this and have changed the password, enterest code which was emailed, now it asks for id, but non of my id's will be accepted, they are jpgs straight text.
I want to be able to log in, so I can make myself joint owner (new email address), as google searches etc when searching for my photography by full name, it is the old facebook page that comes up first. All the info on there is out of date, not only the gallery, but website, phone number, email address, all of it.
I have created a new page since my accident, and I would like to merge them together. But have to be owner of both.
I have asked on the community and logged on various times on the help centre, but all responses come back as thank you for your feedback and close the call.
I am getting beyond frustrated. Its all automated and it bounces me back to the same place.
Do you have any help or advice how to get this remedied please?
It's actually not "merging" per se. Even on that facebook help link its just says download all that you want to keep from the secondary account then move them to the account you want to keep. Then delete the second account.
It's basically picking one account then migrating info from the other one.
Hi I am unable to close this account, without logging in, and it will not accept any of my id.
Not that I have any titled/named Tiny Tots Newborn & Baby Photography only as myself or Dual Focus Photography.
I have reset the password, that bit is complete then it asks for id, it will not accept anything I have tried from home and work laptop now and followed the notes above about deleting history (files & cookies).
What can I do next? In web searches it is the old page that comes up first and I am unable to add a message to the old page saying been superseded. I am very concerned that people might try to contact me on facebook with that page and they are just getting lost somewhere.
The notes I have added aren't viewable as they aren't being approved/displayed.