Gateway ne 522 screen remains black

Deedee - Sep 4, 2018 at 01:50 PM - Latest reply:  Deedee
- Sep 4, 2018 at 07:45 PM
Hello,
My laptop powers on, but the screen remains black. I tried taking the battery out and holding the power button, still nothing.

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Ambucias 55044 Posts Monday February 1, 2010Registration date September 22, 2018 Last seen - Sep 4, 2018 at 05:31 PM
0
Thank you
Do you get a signal with an external monitor?
No I don't get a signal and I pressed f4
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Ambucias 55044 Posts Monday February 1, 2010Registration date September 22, 2018 Last seen - Sep 4, 2018 at 06:42 PM
0
Thank you
If you don't get a signal on an external monitor, it could be an issue with your video card. I suggest you consult a technician
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