Gateway ne 522 screen remains black

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Deedee - Updated on Sep 4, 2018 at 05:30 PM
 Deedee - Sep 4, 2018 at 07:45 PM
Hello,
My laptop powers on, but the screen remains black. I tried taking the battery out and holding the power button, still nothing.

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2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Sep 4, 2018 at 05:31 PM
Do you get a signal with an external monitor?
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No I don't get a signal and I pressed f4
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Sep 4, 2018 at 06:42 PM
If you don't get a signal on an external monitor, it could be an issue with your video card. I suggest you consult a technician
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Ok thank you.
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