Facebook account is hacked

Closed
fran7979 Posts 5 Registration date Thursday 6 September 2018 Status Member Last seen 6 September 2018 - 6 Sep 2018 à 05:10
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 6 Sep 2018 à 06:15
Hi, my account is hacked and blocked. My email and telephone number changed so it wont recognize it. Is there something I could do about to recover it?

3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
6 Sep 2018 à 05:28
First visit the official Facebook hacked account page: https://www.facebook.com/help/1216349518398524] then click on the option "I think my account was hacked or someone is using it without my permission.
Then follow through.
fran7979 Posts 5 Registration date Thursday 6 September 2018 Status Member Last seen 6 September 2018
6 Sep 2018 à 05:57
I don't think there is something I could do...when I follow that link it wont still work...I mean there must be a way I had the account with all pictures and memories since 2005!! :((
fran7979 Posts 5 Registration date Thursday 6 September 2018 Status Member Last seen 6 September 2018
6 Sep 2018 à 05:58
they don't recognize my new password and my new telephone number...
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
6 Sep 2018 à 06:01
Is your account presently online for everyone to see?
fran7979 Posts 5 Registration date Thursday 6 September 2018 Status Member Last seen 6 September 2018
6 Sep 2018 à 06:02
my friends don't see the account...
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
6 Sep 2018 à 06:05
Since your account can't be seen it has either been deleted because you have not accessed it for a long time or it has been disabled in which case it was not hacked and, in your case, recovery is impossible.

Sorry
fran7979 Posts 5 Registration date Thursday 6 September 2018 Status Member Last seen 6 September 2018
6 Sep 2018 à 06:06
but why was disabled?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > fran7979 Posts 5 Registration date Thursday 6 September 2018 Status Member Last seen 6 September 2018
6 Sep 2018 à 06:15
I didn't say it was disabled. I said that it was either disabled or deleted. But my educated guess is that Facebook no longer recognized you as the account owner.