Gmail hacked

Closed
Rick - Sep 20, 2018 at 04:53 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 20, 2018 at 05:10 AM
My account has been hacked and I have no way of logging in. How do I shut down the gmail account? I keep going around in circles and there is no one to contact about this?

3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Sep 20, 2018 at 05:00 AM
Before we can help you, tell us:

How were you able to determine that your account was hacked and that the login and recovery information was changed?

When is the last time you successfully accessed your account?

When you can’t access your account it does not necessarily mean that it was hacked.
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My phone and wallet were stolen and they have accessed my email account and changed the password. I have had my bank accounts cleared out and new cards are starting to be delivered to my house. From banks I've never dealt with
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Sep 20, 2018 at 05:10 AM
Hi

To close the account you must first recover it, that's the way the system works.

See this link:

https://support.google.com/accounts/answer/6294825?hl=en

Good luck
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