Gmail hacked

- - Latest reply: Ambucias
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- Sep 20, 2018 at 05:10 AM
My account has been hacked and I have no way of logging in. How do I shut down the gmail account? I keep going around in circles and there is no one to contact about this?
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Posts
50489
Registration date
Monday February 1, 2010
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Thank you
Before we can help you, tell us:

How were you able to determine that your account was hacked and that the login and recovery information was changed?

When is the last time you successfully accessed your account?

When you can’t access your account it does not necessarily mean that it was hacked.
Respond to Ambucias
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Thank you
My phone and wallet were stolen and they have accessed my email account and changed the password. I have had my bank accounts cleared out and new cards are starting to be delivered to my house. From banks I've never dealt with
Respond to Rick
Posts
50489
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 17, 2019
20686
0
Thank you
Hi

To close the account you must first recover it, that's the way the system works.

See this link:

https://support.google.com/accounts/answer/6294825?hl=en

Good luck
Respond to Ambucias