Facing problems confirming my identity on Facebook

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3
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Thursday December 27, 2018
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December 27, 2018
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Hello,

I was facing this issue more than a month and lost my access to the account. At first I had simple options to confirm my identity, while confirming halfway of the process the connection gets lost even though my net connection is good. I have tried several times and same problem at the same point. Then I got other options to confirm my identity using passport, national id etc. I have tried attaching several times and got a mail asking my photos. I have sent particular details several times and they gave a link to gain access to which I clicked and was expired. However the expiration date was 6 Jan.
Then again I got options to attach and got mail with a link I have tried 4 times and Fifth time onwards link said that I have used that page so often and try again later.
Then I had three options on facebook to confirm my identity of which two were to confirm photos of friends and unlock code both got expired as I tried several times, and the last one was to confirm identity on another computer which was not working.
Now I have lost access to my account. So please help me as soon as possible because it is really important for me . Is there anyone else to help me or direct me to facebook customer service? I'd b glad that this will be resolved soon.
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Tuesday March 7, 2017
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January 22, 2019
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Thank you
Hello,

Given that you have tired several times and it has been over a month, we suggest you create a new Facebook account. Facebook's account recovery process typically takes between 10-15 days.

Regards,
Daniel Telele

Community Manager and Social Media Editor - CCM.net

ReFaya
Posts
3
Registration date
Thursday December 27, 2018
Last seen
December 27, 2018
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I have already tried all these things and no use. But still I will try doing. And I need an immediate action as soon as possible because it is really important. Please help me in that case
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