My HP Pavilion laptop has a black screen

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Claire - Updated on Jan 1, 2019 at 10:58 AM
Blocked Profile - Jan 2, 2019 at 01:10 PM

Hello,

My HP Pavilion G6 laptop powers up and the fan works, but I have a black screen. Can you help me to get it back up and running normally?

Thanks

System Configuration: Android / Chrome 71.0.3578.83

My HP Pavilion laptop has a black screen
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Answer 1 / 1

Blocked Profile
Updated on Jan 2, 2019 at 01:10 PM

Press the NUMLOCK key, does the keyboard respond by presenting a light or something?

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