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How can I recover my Facebook access

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Jahidul_Haque_Omi Posts 1 Registration date Wednesday January 16, 2019 Status Member Last seen January 16, 2019 - Updated on Jan 17, 2019 at 12:37 AM
Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021   - Jan 17, 2019 at 12:40 AM
Hello,

My facebook id has been disabled for pretending someone else. But it was my real Id. I used my official name, birth date and my own photo on my Facebook id. But when it became disabled, my profile picture was 'Messi'

Facebook did it mistakenly! So, I have submitted two government authorized official paper to Facebook. They rejected!

Finally, I have submitted my school id card with name, birth date, and photo. However, the Facebook team did not reply me yet (2 days).

So that I did it twice! But, didn't get any reply.

Can anyone help?
System Configuration: Android / Chrome 71.0.3578.99

2 responses

Answer 1 / 2
Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021   6,276
Jan 17, 2019 at 12:40 AM
Hello,

You have initiated Facebook’s account recover process. This takes up to 15 days, so please be patient.

If you’re waiting longer than 15 days, we suggest you create a new account.

Regards,
2
Answer 2 / 2
Ratnendra Ashok Posts 596 Registration date Wednesday November 28, 2018 Status Member Last seen June 4, 2020   4,418
Jan 17, 2019 at 12:29 AM
Hi,

The Facebook team takes a few weeks to check your documents and take action on it. Would suggest you wait for a few weeks.

Thanks 
1

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