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How do I remove “Error #268D3” pop-up virus (Microsoft support scam)?

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mellisasharapova_0444 Posts 1 Registration date Friday January 18, 2019 Status Member Last seen February 19, 2019 - Jan 18, 2019 at 02:59 AM
bazfile Posts 57614 Registration date Saturday December 29, 2012 Status Moderator, Security contributor Last seen March 10, 2025 - Jan 28, 2019 at 01:18 PM
Hello,

I am facing the problem in my Microsoft support scam. So, I want ask you How do I remove “Error #268D3” pop-up virus in my computer.

System Configuration: Windows / Chrome 71.0.3578.98

2 responses

Answer 1 / 2
bazfile Posts 57614 Registration date Saturday December 29, 2012 Status Moderator, Security contributor Last seen March 10, 2025 6
Jan 28, 2019 at 01:18 PM
Hello,
It's a scam, reset your web browser https://ccm.net/faq/6361-reset-your-browser-restore-your-browser-to-default-settings
Answer 2 / 2
Blocked Profile
Jan 18, 2019 at 04:18 AM
Hello,

go to https://www.malwarebytes.com/ and download their free scanner.

update then run the scanner then quarantine your infected files.

Reboot and run the scan again until clean.

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