Can't recover my (possibly) hacked hotmail account

- - Latest reply: Ambucias
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Monday February 1, 2010
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October 29, 2019
- Mar 13, 2019 at 05:23 PM
Hi,

I've searched over and over for an answer or potential support service to help recover my hotmail account I believe must have been hacked. Hopefully somebody can help me!

I've had my account for about 15 years, I stopped using it for work for a few years (embarrassing teenage email name!) but when I tried to log in it says something along the lines of 'it looks like somebody else is using it'.

- I can't recover via phone as its an old number I can no longer access
- I've entered security question, name, DOB, old passwords etc. all correctly
- Entered old email addresses I had contacted to prove it is me (the ones I can remember anyway)

Anyway, a few days later I always get the response I have not provided enough information and I'm at a loss as to what I can do to prove it is me.

Could anybody help or point me in the right direction to help gain access.

Thank you so much in advance
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1 reply

Posts
51376
Registration date
Monday February 1, 2010
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Moderator
Last seen
October 29, 2019
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Thank you
I hope that this faq will help you:

https://ccm.net/faq/12364-hotmail-account-blocked-possible-hacking
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