Gigaset A490 not able to hear voice [Closed]

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Gigaset A490 not able to hear voice [Closed]

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Naveen - Mar 25, 2019 at 12:33 PM
Blocked Profile - Mar 25, 2019 at 01:31 PM

Hello,

I recently purchased gigaset A490 cordless phone. Where I can able to make phone call , I can't hear others voice but they can able to hear my voice. What could be the possible causes.

I need help to fix this issue.

System Configuration: Android / Chrome 72.0.3626.121

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Blocked Profile · Accepted Answer · 2019-03-25T13:31:26-0400

Answer 1 / 1

Blocked Profile
Mar 25, 2019 at 01:31 PM

You cannot hear them probably because your firewall is blocking incoming SIP traffic.

Find out the RTP ports your VOIP provider uses and open them up to your handset on your firewall making sure you restrict it only to the IP of your provider.

Gigaset A490 not able to hear voice [Closed]

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