Black screen

Lindsay - Jul 8, 2019 at 02:29 AM
 Blocked Profile - Jul 18, 2019 at 10:05 PM
I tried the factoryreset sequence but it never even comes up to go into options or anything help

2 replies

Blocked Profile
Jul 8, 2019 at 04:24 PM
So, was it working prior to the reset?? Who told you to perform a reset?
Registration date
Thursday July 18, 2019
Last seen
July 18, 2019

Jul 18, 2019 at 09:41 PM
Yes we were watching it, it just went black no sound, red lights blinking. Just won't turn back on we looked for a manual button found none. We just tried resetting following the trouble shooting guide really appreciate your swift notice, nice to know there's real folks out there not just machines
Blocked Profile
Jul 18, 2019 at 10:05 PM
yup real people! 10 days later!

It sounds like you need a new TV! If T-shooting said this is the fix, and it didn't fix it, then it is best to contact THEM. Tv's don't really have a user fix option, either it works, or it doesn't!