Black screen

- - Latest reply: ac3mark
Posts
12891
Registration date
Monday June 3, 2013
Status
Moderator
Last seen
August 23, 2019
- Jul 18, 2019 at 10:05 PM
I tried the factoryreset sequence but it never even comes up to go into options or anything help
See more 

2 replies

Posts
12891
Registration date
Monday June 3, 2013
Status
Moderator
Last seen
August 23, 2019
1296
0
Thank you
So, was it working prior to the reset?? Who told you to perform a reset?
Respond to ac3mark
Posts
1
Registration date
Thursday July 18, 2019
Status
Member
Last seen
July 18, 2019
0
Thank you
Yes we were watching it, it just went black no sound, red lights blinking. Just won't turn back on we looked for a manual button found none. We just tried resetting following the trouble shooting guide really appreciate your swift notice, nice to know there's real folks out there not just machines
ac3mark
Posts
12891
Registration date
Monday June 3, 2013
Status
Moderator
Last seen
August 23, 2019
1296 -
yup real people! 10 days later!

It sounds like you need a new TV! If T-shooting said this is the fix, and it didn't fix it, then it is best to contact THEM. Tv's don't really have a user fix option, either it works, or it doesn't!
Respond to Luralamar