Black screen

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ac3mark
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13029
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Monday June 3, 2013
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October 11, 2019
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I tried the factoryreset sequence but it never even comes up to go into options or anything help

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Posts
13029
Registration date
Monday June 3, 2013
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October 11, 2019
1,642
So, was it working prior to the reset?? Who told you to perform a reset?
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Thursday July 18, 2019
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Yes we were watching it, it just went black no sound, red lights blinking. Just won't turn back on we looked for a manual button found none. We just tried resetting following the trouble shooting guide really appreciate your swift notice, nice to know there's real folks out there not just machines
ac3mark
Posts
13029
Registration date
Monday June 3, 2013
Status
Member
Last seen
October 11, 2019
1,642
yup real people! 10 days later!

It sounds like you need a new TV! If T-shooting said this is the fix, and it didn't fix it, then it is best to contact THEM. Tv's don't really have a user fix option, either it works, or it doesn't!