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Instagram can't locate all my photo folders Android

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brianwall Posts 3 Registration date Sunday October 13, 2019 Status Member Last seen October 14, 2019 - Oct 13, 2019 at 06:23 AM
brianwall Posts 3 Registration date Sunday October 13, 2019 Status Member Last seen October 14, 2019 - Oct 14, 2019 at 03:01 AM
Hello, Hello, My Instagram will only allow me to upload images from the single camera folder on my phone but I have four folders with images. Google Photos on my phone has no trouble displaying all these so why not Instagram?

Anyone have a solution please?

I duplicated this from network/instagram to be sure it was seen. Sorry if that is a no-no!


System Configuration: Windows / Chrome 79.0.3919.0
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1 response

Answer 1 / 1
HelpiOS Posts 17776 Status Moderator 1,878
Oct 13, 2019 at 08:58 AM
Hi,

Try allowing Instagram to access to your phone's storage.
brianwall Posts 3 Registration date Sunday October 13, 2019 Status Member Last seen October 14, 2019
Oct 13, 2019 at 10:29 AM
I does! It access a folder it calls "Gallery" which is actually the DCIM camera folder. But I have folders created by other apps such as screenshots, downloaded etc, four in total that Instagram ignores.
HelpiOS Posts 17776 Status Moderator 1,878
Oct 13, 2019 at 06:13 PM
It seems that Instagram is unable to recognize all folders. However, there is an alternative solution.

Open your Gallery and choose the photo you want to use. Tap on the Share button and select Instagram.
brianwall Posts 3 Registration date Sunday October 13, 2019 Status Member Last seen October 14, 2019
Oct 14, 2019 at 03:01 AM
Now why didn't I think of that. Thank you.

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