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My Yahoo Account is Hacked

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Bueno_2019 Posts 1 Registration date Friday November 1, 2019 Status Member Last seen November 1, 2019 - Nov 1, 2019 at 04:04 AM
HelpiOS Posts 14569 Registration date Friday October 30, 2015 Status Moderator Last seen December 16, 2024 - Nov 2, 2019 at 09:46 AM
Hi,

My yahoo email is hacked and I cannot access it.

When I tried putting my email address, Yahoo system says "Sorry, we don't recognise this email address."

So I tried creating a new yahoo email account using my old / hacked email address it is showing "A Yahoo account already exist with this email address."

Looking forward to hearing your response and suggestions on how I can fix this situation soon.

Thanks

1 response

Answer 1 / 1
HelpiOS Posts 14569 Registration date Friday October 30, 2015 Status Moderator Last seen December 16, 2024 1,878
Nov 2, 2019 at 09:46 AM
Hi,

In the situation you've described, you must consider your account as lost. Unfortunately, you won't be able to get it back.

Sorry for the bad news.
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