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No access to yahoo mail

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nazmee - Nov 19, 2019 at 02:49 AM
HelpiOS Posts 17756 Status Moderator - Nov 20, 2019 at 09:53 AM
i have not logged in my yahoo account for years. I know my email address as well as password. But it keeps on asking me the secret answer to log in which i can't remember. Tell me how to gain access to that mail account...
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Answer 1 / 1
HelpiOS Posts 17756 Status Moderator 1,878
Nov 20, 2019 at 09:53 AM
Hi,

As you haven't logged in for a few years, your account may be deleted from the server. If you are asked to answer security questions, try using the Sign-in Helper to recover your account.

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