Locked Out.Please Help

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carol - Nov 21, 2019 at 02:09 PM
HelpiOS
Posts
12378
Registration date
Friday October 30, 2015
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May 25, 2022
- Nov 22, 2019 at 10:01 AM
Yahoo account key is sent to broken phone. Alternative log in is using same phone or unusable alternative email/ Is there any way I can disable the account key without accessing Yahoo mail first?

1 reply

HelpiOS
Posts
12378
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
May 25, 2022
1,802
Nov 22, 2019 at 10:01 AM
Hi,

Start the recovery process to recover access to your Yahoo account using the Sign-in Helper. With it, you will be able to recover your account with your recovery methods, such as your alternate email or phone number.

To view all the recovery methods registered on your account, enter your Yahoo email address in the Sign-in Helper.
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