Locked Out.Please Help

Closed
carol - Nov 21, 2019 at 02:09 PM
HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 - Nov 22, 2019 at 10:01 AM
Yahoo account key is sent to broken phone. Alternative log in is using same phone or unusable alternative email/ Is there any way I can disable the account key without accessing Yahoo mail first?

1 response

HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 1,891
Nov 22, 2019 at 10:01 AM
Hi,

Start the recovery process to recover access to your Yahoo account using the Sign-in Helper. With it, you will be able to recover your account with your recovery methods, such as your alternate email or phone number.

To view all the recovery methods registered on your account, enter your Yahoo email address in the Sign-in Helper.
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