My new keyboard

I got a new keyboard for christmas and it won’t work for me. I have tried using it on other USB hubs. But still not working. I tried to go on device manager and +++ but nothing works, I have tried almost everything on YT but not working. It lights up and the USB on the side of the keyboard works for my mice but it won’t type. I can also not update my windows 10 to the newest version and update all the drivers on the Windows Update “section”. It is Razer Blackwidow Elite to be exact. Help!!!