Fingerprint sensor failure

tupac_simon - Jun 18, 2009 at 11:55 PM
 Blocked Profile - Jun 19, 2009 at 06:46 AM
i bought an hp pavilion, dv2500 with my operating system as windows vista home premium. The system is just 8 months old and i have been xperiencing fingerprint sensor failure for the past 5wks. Is it that the drivers for the sensors are bad or it is just a temporal problem. If it is the drivers that are bad please tell me how to fix it or download new drivers for them online.
I will appreciate it
Thanks in advance.
Tupac simon

1 response

Blocked Profile
Jun 19, 2009 at 06:46 AM

this may be a driver problem as well as an internal one.

since the computer is only 8 months old, it is still on warranty.

contact the shop where you bought the computer and they will get the problem fixed for you for free.