Reset to factory default

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Thursday May 28, 2020
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May 28, 2020
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49
Registration date
Tuesday May 26, 2020
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July 4, 2020
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It says to go to settings, but I can't even get that far. The first screen that appears says error with external hard drive, but I don't have an external hard drive. The only external device it is attached to is my TV. My grandchildren love playing the Lego games, and console is only about 4 or 5 years old.
Can anyone help me out?

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Posts
49
Registration date
Tuesday May 26, 2020
Status
Member
Last seen
July 4, 2020
6
Sometimes the system processes the main drive as a hard drive or external drive. you have to do this just open the system unplug the drive and again install it. then see whats happen the error will go