Contact name change to "UNKNOWN"

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Friday October 30, 2015
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Hello,



System Configuration: Windows / Chrome 86.0.4240.193

When I use WhatsApp web name of contacts that include stickers or emoji appear as "UNKOWN" what is the reason?

1 reply

Posts
9122
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
November 29, 2020
878
Hi,

If your contacts appearing with their correct name on your phone, try logging out from WhatsApp Web by clicking the 3 vertical dots > Log out. Then try logging in again.

In case the problem persists, try using WhatsApp Web from another Web browser. Perhaps your current Web browser doesn't recognize special characters such as emojis.

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