Contact name change to "UNKNOWN"

Closed
werewolve_294 - Nov 14, 2020 at 02:55 AM
HelpiOS Posts 14597 Registration date Friday October 30, 2015 Status Moderator Last seen December 25, 2024 - Nov 14, 2020 at 02:46 PM
Hello,



System Configuration: Windows / Chrome 86.0.4240.193

When I use WhatsApp web name of contacts that include stickers or emoji appear as "UNKOWN" what is the reason?
Related:

1 response

HelpiOS Posts 14597 Registration date Friday October 30, 2015 Status Moderator Last seen December 25, 2024 1,880
Updated on Nov 14, 2020 at 02:49 PM
Hi,

If your contacts appearing with their correct name on your phone, try logging out from WhatsApp Web by clicking the 3 vertical dots > Log out. Then try logging in again.

In case the problem persists, try using WhatsApp Web from another Web browser. Perhaps your current Web browser doesn't recognize special characters such as emojis.
0