Contact name change to "UNKNOWN"
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werewolve_294
-
Nov 14, 2020 at 02:55 AM
HelpiOS Posts 14786 Registration date Friday October 30, 2015 Status Moderator Last seen March 31, 2025 - Nov 14, 2020 at 02:46 PM
HelpiOS Posts 14786 Registration date Friday October 30, 2015 Status Moderator Last seen March 31, 2025 - Nov 14, 2020 at 02:46 PM
Hello,
When I use WhatsApp web name of contacts that include stickers or emoji appear as "UNKOWN" what is the reason?
System Configuration: Windows / Chrome 86.0.4240.193
When I use WhatsApp web name of contacts that include stickers or emoji appear as "UNKOWN" what is the reason?
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1 response
HelpiOS
Posts
14786
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
March 31, 2025
1,869
Updated on Nov 14, 2020 at 02:49 PM
Updated on Nov 14, 2020 at 02:49 PM
Hi,
If your contacts appearing with their correct name on your phone, try logging out from WhatsApp Web by clicking the 3 vertical dots > Log out. Then try logging in again.
In case the problem persists, try using WhatsApp Web from another Web browser. Perhaps your current Web browser doesn't recognize special characters such as emojis.
If your contacts appearing with their correct name on your phone, try logging out from WhatsApp Web by clicking the 3 vertical dots > Log out. Then try logging in again.
In case the problem persists, try using WhatsApp Web from another Web browser. Perhaps your current Web browser doesn't recognize special characters such as emojis.
