3 replies
HelpiOS
- Posts
- 9359
- Registration date
- Friday October 30, 2015
- Status
- Moderator
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- January 15, 2021
Hi Steve,
Instead of selecting the Outlook logo, try choosing Other > Add Mail Account. Fill out the form, tap Next and enter the server settings:
Incoming Mail Server:
Outgoing Mail Server:
Instead of selecting the Outlook logo, try choosing Other > Add Mail Account. Fill out the form, tap Next and enter the server settings:
Incoming Mail Server:
- Host Name: outlook.office365.com
- Username: your@email
- Password: your password
Outgoing Mail Server:
- Host Name: smtp.office365.com
- Username: your@email
- Password: your password
Hello, try updating your iPad to the latest version, to see if that has any effect.
If you could also link me to the other forum post and the reply, I'll have a look.
Regards
If you could also link me to the other forum post and the reply, I'll have a look.
Regards
Steveinfrance
- Posts
- 3
- Registration date
- Monday December 7, 2020
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- Member
- Last seen
- December 7, 2020
Hi David, Thanks for your quick reply, the same question was on this forum, I saw it tonight as I am trying to fix this.
Yes, I did try turning it off and on again, no sucess. I tried deleting the account and setting it back up again, but when I select 'new account' then 'outlook' it goes to a white screen with the search circle going round, and after a few minutes, stops and disappears. Then nothing but the white screen, then tells me there is a connection problem to the 'net (no there isn't) or talk to my browser provider ! I can't upgrade to a later version than 10.3.3, as it is an old machine and it does not support a later one. Or so it tells me !
Steve
Yes, I did try turning it off and on again, no sucess. I tried deleting the account and setting it back up again, but when I select 'new account' then 'outlook' it goes to a white screen with the search circle going round, and after a few minutes, stops and disappears. Then nothing but the white screen, then tells me there is a connection problem to the 'net (no there isn't) or talk to my browser provider ! I can't upgrade to a later version than 10.3.3, as it is an old machine and it does not support a later one. Or so it tells me !
Steve
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