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Desktop hanging

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Springerrr Posts 2 Registration date Wednesday March 17, 2021 Status Member Last seen March 18, 2021 - Mar 17, 2021 at 10:20 AM
Springerrr Posts 2 Registration date Wednesday March 17, 2021 Status Member Last seen March 18, 2021 - Mar 18, 2021 at 09:14 AM
Hello all you wise ones,
For the past few days, my WA desktop app has been hanging. My phone WA, which is on the same wifi, is working just fine. After a minute or two the desktop will finally send/receive, or if I cycle my laptop's wifi off and on again it will refresh right away. All other internet function is normal. Upload and download speeds are great. I have tried reinstalling the app - no help.

Any ideas as to what is going on?


System Configuration: Macintosh / Chrome 90.0.4430.19
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2 responses

Answer 1 / 2
cliffjackie369 Posts 1 Registration date Wednesday March 17, 2021 Status Member Last seen March 17, 2021 1
Updated on Apr 11, 2021 at 03:15 PM
Have you tried to do a comprehensive analysis of your laptop for virus files? maybe he is overloaded with them and therefore the connection is bad. try CCleaner.
it could also be a bad router. I also have this situation, everything is ok on the phone, but the Internet is disconnected on the laptop. my provider said that the signal is on, so it's a cheap or old router.
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Answer 2 / 2
Springerrr Posts 2 Registration date Wednesday March 17, 2021 Status Member Last seen March 18, 2021
Updated on Mar 18, 2021 at 09:15 AM
Thank you. I have a Mac. No viruses. All other programs are moving smoothly. Router health I think is indicated by the very fast up and download speeds?
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