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Whatapp

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Hatewhatsapp - 17 Jun 2021 à 11:04
lays_4444 Posts 35 Registration date Monday 7 October 2019 Status Member Last seen 21 August 2021 - 28 Jun 2021 à 03:22
Hello,




LOST all the MEDIA on the main app. This is ridiculous I have lost 1000+ important images and documents!!! When you open the chat setting it shows the there's a certain no. Of media yet when u open, it's says "no photos found" "no documents found" To add on the dual messenger whatsapp is REFUSING to work, its not sending images, or opening pdf! Messages are not backing up!
Related:

2 responses

Réponse 1 / 2
David Webb Posts 3177 Registration date Monday 25 November 2019 Status Member Last seen 15 May 2023   6,928
18 Jun 2021 à 03:39
Hello, what you can try is this:
  • Close WhatsApp, and clear the cache (to be sure the app is not running).
  • Open your phone's file manager and go to WhatsApp > Media
  • You will want to move the content that is in the Media folder into Android > Media > com.whatsapp > WhatsApp > Media.


Wait until the media has been transferred, and you should hopefully find the missing media.

Regards

David Webb

Content Editor and Community Manager - CCM.net
Ahmed_Farag
27 Jun 2021 à 09:13
it worked for me, just don't understand how the data was moved initially
Réponse 2 / 2
lays_4444 Posts 35 Registration date Monday 7 October 2019 Status Member Last seen 21 August 2021 6
28 Jun 2021 à 03:22
This helped me as well... :)

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