Unable to access hotmail email ( limited set up info available)
Closed
jim
-
Aug 3, 2021 at 09:46 PM
HelpiOS Posts 14784 Registration date Friday October 30, 2015 Status Moderator Last seen March 28, 2025 - Aug 4, 2021 at 05:26 PM
HelpiOS Posts 14784 Registration date Friday October 30, 2015 Status Moderator Last seen March 28, 2025 - Aug 4, 2021 at 05:26 PM
tried reset password unsuccessfully due to the incorrect or lack of personal information provided to microsoft for verification.
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1 response
HelpiOS
Posts
14784
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
March 28, 2025
1,869
Aug 4, 2021 at 05:26 PM
Aug 4, 2021 at 05:26 PM
Hi,
It is necessary to provide as much information as possible to Microsoft, in order to prove that you're the legitimate owner of the account you're trying to recover.
Try to repeat the recovery steps and answer as best you can to Microsoft's questions.
Hope this helps.
Good luck
It is necessary to provide as much information as possible to Microsoft, in order to prove that you're the legitimate owner of the account you're trying to recover.
Try to repeat the recovery steps and answer as best you can to Microsoft's questions.
Hope this helps.
Good luck
