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Trying to recover my phone

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Pete - Aug 17, 2021 at 11:55 PM
 Peteoli56 - Aug 23, 2021 at 09:53 AM
Someone stole my phone it was a Galaxy A21 then they change my password on my Google account so I had to make another It is ***@*** , my old is ***@*** when it was stolen they had the access to change my password because it was still unlocked and I need to get it back so I can find my phone thank you very much. Joseph Oliver

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Answer 1 / 1
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Aug 18, 2021 at 09:39 AM
Hello, I recommend that you have a look in this article on how to recover a gmail account. It contains information on a range of possible scenarios. There is a section at the bottom on what to do when you see the message: "Google couldn't verify this account belongs to you".

Alternatively you can try using this form from the Google Help Centre.

Regards

Peteoli56
Aug 23, 2021 at 09:53 AM
It's my account ***@*** this is why I made a account close to the other ***@*** my phone was stolen an password was changed I just want to get into it to track my phone

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