Can't receive verification text to move what's app to new phone

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Layla - Sep 14, 2021 at 04:00 AM
 Blocked Profile - Sep 19, 2021 at 04:53 AM
Hello, I'm trying to move my what's app (inc all history) from my iPhone 6s to my new iPhone SE (8). I put the sim card in the new phone and downloaded various apps, others have moved without problem. I've downloaded what'a app and it's asking for the 6 digit verification code which it says it's sent to me. I am not receiving the message on either device and therefore cannot move what's app. I am competely stuck. I ask it to call me with the code instead and nothing happens. Please could anyone assist me? Many thanks.

2 replies

HelpiOS Posts 13041 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 1,869
Sep 14, 2021 at 05:18 PM
Hi,

If you haven't tried it yet, reinsert your SIM card in your iPhone 6s and ask for a new verification code.

Good luck
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Blocked Profile
Sep 19, 2021 at 04:53 AM
Just curious, did you try the verification with a call?
Try that. Should work.
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