MOTO G5 splus phone switches off automatically as whatsapp notifiction arrives

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MOTO G5 s plus phone switches off automatically as Whatsapp notifications arrive when the phone on battery less than 50%. Its happening multiple times in the day as soon as the message arrives. The phone restarts and the message which was arriving gets deleted on its own and I don't see it once the phone switches on.

Tricks I have tried -did a phone calibration multiple times but doesn't help.

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Posts
10811
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
October 14, 2021
1,563
Hi,

Are you having this problem only with WhatsApp? If this is only with WhatsApp, create a new backup by selecting the 3 vertical dots > Settings > Chats > Chat backup > Back up.

Once done, uninstall WhatsApp and restart your phone, then reinstall WhatsApp and restore your backup to recover your chats history.