MOTO G5 splus phone switches off automatically as whatsapp notifiction arrives
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priya
-
Sep 12, 2021 at 09:31 AM
HelpiOS Posts 14703 Registration date Friday October 30, 2015 Status Moderator Last seen February 18, 2025 - Sep 12, 2021 at 07:37 PM
HelpiOS Posts 14703 Registration date Friday October 30, 2015 Status Moderator Last seen February 18, 2025 - Sep 12, 2021 at 07:37 PM
MOTO G5 s plus phone switches off automatically as Whatsapp notifications arrive when the phone on battery less than 50%. Its happening multiple times in the day as soon as the message arrives. The phone restarts and the message which was arriving gets deleted on its own and I don't see it once the phone switches on.
Tricks I have tried -did a phone calibration multiple times but doesn't help.
Tricks I have tried -did a phone calibration multiple times but doesn't help.
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1 response
HelpiOS
Posts
14703
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
February 18, 2025
1,869
Sep 12, 2021 at 07:37 PM
Sep 12, 2021 at 07:37 PM
Hi,
Are you having this problem only with WhatsApp? If this is only with WhatsApp, create a new backup by selecting the 3 vertical dots > Settings > Chats > Chat backup > Back up.
Once done, uninstall WhatsApp and restart your phone, then reinstall WhatsApp and restore your backup to recover your chats history.
Are you having this problem only with WhatsApp? If this is only with WhatsApp, create a new backup by selecting the 3 vertical dots > Settings > Chats > Chat backup > Back up.
Once done, uninstall WhatsApp and restart your phone, then reinstall WhatsApp and restore your backup to recover your chats history.